Privacy Policy

Stonebridge Kitchen & Bath ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, and communications, including SMS messaging.

By using our website, requesting information, scheduling an appointment, or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, mailing address 
• Project Information: Information about your remodeling project, home improvement needs, and appointment preferences 
• Payment Information: Billing information (where applicable) 
• Communication Data: Phone calls, emails, text messages (SMS), online forms, chat communications, and customer support inquiries 
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and cookies 
• Voluntarily Provided Information: Any additional information you choose to provide during consultations, estimate requests, or customer service interactions 

2. How We Use Your Information

We use your information to:

• Provide, schedule, and complete our remodeling services 
• Respond to inquiries and provide estimates 
• Schedule and confirm appointments 
• Communicate regarding your project, products, or services 
• Send appointment reminders and project updates 
• Provide customer support 
• Improve our website and customer experience 
• Send promotional offers or marketing communications only when you have provided consent 
• Comply with applicable legal and regulatory requirements 
• Detect and prevent fraud or unauthorized activity 

3. SMS Communications & Consent

By providing your mobile phone number through our website, online forms, advertisements, or during conversations with our representatives, you consent to receive SMS text messages from Stonebridge Kitchen & Bath.

These messages may include:

• Appointment scheduling 
• Appointment confirmations 
• Appointment reminders 
• Estimate notifications 
• Project updates 
• Customer service communications 
• Promotional offers and marketing messages (only if you have opted in) 

Message frequency may vary depending on your interactions with Stonebridge Kitchen & Bath.

Message and data rates may apply based on your mobile carrier and plan.

You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us.

For assistance, reply HELP or contact us using the information provided below.

4. Data Sharing and Disclosure

Your privacy is important to us.

Stonebridge Kitchen & Bath does not sell, rent, or share your personal information with third parties for their marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, scheduling, payment processing, or technical support, is permitted only as necessary to provide our services.

We may share your information only in the following circumstances:

• With trusted service providers who assist us in operating our business under confidentiality obligations 
• When required by law, legal process, or government request 
• To protect our rights, customers, employees, or property 
• In connection with a merger, acquisition, or sale of business assets, subject to applicable privacy laws 

5. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services 
• Maintain customer records 
• Comply with legal, tax, accounting, or regulatory requirements 
• Resolve disputes 
• Enforce agreements 

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on applicable law, you may have the right to:

• Access the personal information we maintain about you 
• Request corrections to inaccurate information 
• Request deletion of your personal information 
• Withdraw consent for marketing communications 
• Opt out of SMS communications at any time by replying STOP
• Request information regarding how your personal information is used 

To exercise these rights, please contact us using the information below.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website functionality.

You may adjust your browser settings to refuse cookies; however, some portions of the website may not function properly.

9. Third-Party Services

Our website may contain links to third-party websites or services. Stonebridge Kitchen & Bath is not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any third-party sites they visit.

10. Updates to This Privacy Policy

We may revise this Privacy Policy periodically. Any updates will be posted on this page with a revised Effective Date.

Your continued use of our website or services after any changes are posted constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Stonebridge Kitchen & Bath

Website: https://www.stonebridgekitchenandbath.com

Email: office@stonebridgekitchenandbath.com

Phone: (352) 286-7925

Mailing Address:

Stonebridge Kitchen & Bath

12221 US Hwy 441 Belleview, Fl 34420